Terms of Use

1. Acceptance of Terms

By using IDC Spring Calculator, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you are using the App on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

IDC Spring Calculator is a professional tool designed to help garage door technicians and professionals calculate spring specifications. The App provides:

• Torsion spring calculations
• Extension spring calculations
• Holmes One-Piece spring calculations
• IPPT (Inch Pounds Per Turn) calculations
• Support for various wire materials (oil tempered, galvanized, black coated, square wire)

All calculations are performed locally on your device. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. Professional Use Disclaimer

3.1 Intended Users

This App is intended for use by:

• Licensed garage door technicians
• Professional installers and service personnel
• Trained industry professionals
• Spring distributors and manufacturers

3.2 Professional Responsibility

Users are responsible for:

• Verifying all calculations before use
• Following proper safety procedures
• Complying with all applicable codes and regulations
• Using appropriate safety equipment
• Having proper training and licensing for spring work

4. Acceptable Use Policy

4.1 Permitted Use

You may use the App for lawful purposes consistent with these Terms, including:

• Calculating spring specifications for garage door applications
• Reference and estimation purposes
• Professional training and education

4.2 Prohibited Activities

You agree NOT to:

• Use the App for any illegal or unauthorized purpose
• Reverse engineer, decompile, or disassemble the App
• Attempt to gain unauthorized access to the App or its systems
• Use the App in any way that could damage or impair the App
• Copy, modify, or distribute the App without authorization
• Use calculations without proper professional verification

5. Intellectual Property

The App, including its design, code, features, and functionality, is owned by Zen Software Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

6. Disclaimers and Limitations of Liability

6.1 Service "As Is"

6.2 No Professional Advice

The App provides calculations for general informational purposes only. It does not provide:

• Professional engineering certification
• Guarantees of calculation accuracy
• Safety certifications or approvals
• Replacement for professional training or judgment

Always have qualified professionals verify calculations before use.

6.3 Accuracy of Calculations

We do not guarantee:

• The accuracy or completeness of calculations
• That calculations will be suitable for all applications
• That the App will be error-free or uninterrupted
• Specific spring performance or lifecycle

6.4 Limitation of Liability

7. Indemnification

You agree to indemnify, defend, and hold harmless Zen Software Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your access to or use of the App
• Your violation of these Terms
• Your use of calculations in spring work
• Any injury or damage resulting from spring installation or service

8. Termination

8.1 Termination by You

You may stop using the App at any time by uninstalling it from your device.

8.2 Termination by Us

We reserve the right to suspend or terminate your access to the App at any time, with or without cause, including if:

• You violate these Terms
• We discontinue the App
• We are required to do so by law

8.3 Effect of Termination

Upon termination:

• Your right to use the App will immediately cease
• Uninstalling the App will remove all local data
• Sections of these Terms that should survive termination will remain in effect

9. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the updated terms in the App or on our website

Your continued use of the App after changes take effect constitutes your acceptance of the revised Terms.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Minnesota, without regard to conflict of law principles.

10.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the App shall be resolved through:

1. Informal Resolution: First, contact us at sales@idcsupport.com to attempt to resolve the dispute informally
2. Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zen Software Inc. regarding the App.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

11.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

12. Contact Information

If you have any questions about these Terms of Use, please contact us:

By using IDC Spring Calculator, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.