Terms of Use

Last Updated: January 2, 2026

Welcome to Janzen. These Terms of Use ("Terms") govern your access to and use of the Janzen mobile application (the "App") provided by Zen Software, LLC ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

1. Acceptance of Terms

By creating an account or using the Janzen app, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you are using the App on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

Janzen is an AI-powered chat assistant application that provides:

  • Natural language conversation capabilities
  • Image analysis and understanding
  • AI-powered responses and insights
  • Secure email-based authentication

The App uses artificial intelligence models to process your queries and generate responses. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. Account Registration and Security

3.1 Account Creation

To use the App, you must:

  • Provide a valid email address
  • Be at least 13 years of age (or the minimum age required in your jurisdiction)
  • Comply with all applicable laws and regulations

3.2 Account Security

You are responsible for:

  • Maintaining the security of your email account used for authentication
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

Important: Never share your magic link authentication emails with others. These links grant access to your account.

4. Acceptable Use Policy

4.1 Permitted Use

You may use the App for lawful purposes consistent with these Terms, including personal productivity, learning, and information gathering.

4.2 Prohibited Activities

You agree NOT to:

  • Use the App for any illegal, harmful, or fraudulent purpose
  • Attempt to gain unauthorized access to the App or its related systems
  • Transmit viruses, malware, or any other malicious code
  • Harass, abuse, or harm other users
  • Reverse engineer, decompile, or disassemble the App
  • Use the App to generate spam or unsolicited communications
  • Attempt to manipulate, exploit, or abuse the AI models
  • Use the App to create, distribute, or promote illegal content
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest any personally identifiable information from the App
  • Use automated scripts or bots to access the Service

Violation Notice: Violation of these prohibitions may result in immediate termination of your account and potential legal action.

5. Content and Intellectual Property

5.1 Your Content

You retain all rights to the content you input into the App (your "Content"). By using the App, you grant us a limited license to:

  • Process your Content to provide AI responses
  • Temporarily store your Content as necessary for service delivery

As stated in our Privacy Policy, your conversations are stored locally on your device and are not retained on our servers after processing.

5.2 AI-Generated Content

AI-generated responses provided by the App are provided "as is" and may not always be accurate, complete, or suitable for your specific needs. You are responsible for:

  • Verifying any information before relying on it
  • Using AI-generated content responsibly and ethically
  • Understanding that AI responses are not professional advice (legal, medical, financial, etc.)

5.3 Our Intellectual Property

The App, including its design, code, features, and functionality, is owned by Zen Software, LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. Key points include:

  • We only collect your email address for authentication
  • Conversations are stored locally on your device
  • Images and messages are processed but not stored on our servers
  • Your data is not used for tracking or advertising

7. Disclaimers and Limitations of Liability

7.1 Service "As Is"

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.2 No Professional Advice

The App provides AI-generated information for general informational purposes only. It does not provide:

  • Medical, health, or wellness advice
  • Legal advice or legal services
  • Financial, investment, or tax advice
  • Professional counseling or therapy

Always consult qualified professionals for specific advice related to your situation.

7.3 Accuracy of Information

While we strive to provide accurate and helpful AI responses, we do not guarantee:

  • The accuracy, completeness, or usefulness of any information provided
  • That the App will be error-free or uninterrupted
  • That defects will be corrected
  • That the App is free from viruses or harmful components

7.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZEN SOFTWARE, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the App
  • Any unauthorized access to or use of our servers
  • Any bugs, viruses, or other harmful code
  • Any content obtained from the App
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE LAST TWELVE MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

8. Indemnification

You agree to indemnify, defend, and hold harmless Zen Software, LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of the App
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you submit through the App

9. Termination

9.1 Termination by You

You may stop using the App at any time and request deletion of your account by contacting us at info@joshjanzen.com.

9.2 Termination by Us

We reserve the right to suspend or terminate your access to the App at any time, with or without cause, and with or without notice, including if:

  • You violate these Terms
  • Your use of the App poses a security risk
  • You engage in fraudulent or illegal activities
  • We are required to do so by law

9.3 Effect of Termination

Upon termination:

  • Your right to use the App will immediately cease
  • We may delete your account data from our servers
  • Local data on your device will remain until you delete the App
  • Sections of these Terms that should survive termination will remain in effect

10. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you through the App or via email
  • Give you an opportunity to review the changes

Your continued use of the App after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the App.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state where Zen Software, LLC is incorporated, without regard to conflict of law principles.

11.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the App shall be resolved through:

  1. Informal Resolution: First, contact us at info@joshjanzen.com to attempt to resolve the dispute informally
  2. Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association

You agree to waive your right to a jury trial and to participate in class actions.

12. Miscellaneous

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zen Software, LLC regarding the App.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

12.5 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

13. Contact Information

If you have any questions about these Terms of Use, please contact us:

Zen Software, LLC

Email: info@joshjanzen.com

Website: https://joshjanzen.com

By using the Janzen app, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.